The staff at the Benefits Board, the administrator of the Ministers’ Retirement Plan, is very cognizant about the confidentiality of the records that we maintain for our participants. While a participant is fully entitled to information on his or her account, no one else should have access to that information. Our internal policies and procedures are set-up to protect the confidentiality of your account.
Therefore, if you contact the Board about your retirement account, please do not be offended when we ask you to provide some type of identifying information. We may request that you provide a Social Security number, your birth date, or the name of your primary or secondary beneficiaries to assure that we are disclosing information only to the named participant.
No one else has the right to obtain information on your account. The only exception is your spouse, and then only if your spouse is listed as your primary beneficiary. Your spouse will also be asked to provide identifying information before your account is discussed.
Unless a specific release is provided, the staff at the Benefits Board will not discuss your account with church officials, bankers, investment advisors, or lawyers. Even the existence of an account with the Benefits Board will not be confirmed without a release.
Further, while the Board is not required to provide information on specific investments beyond what we post on our web site and what is included in our publications, we have maintained an “open door” policy on discussing investments with participants beyond what is legally required. While information on specific investments will not be provided over the telephone, by electronic means, or by mail, the staff of the Board will be glad to set up an appointment for any participant to come into the office and be fully briefed on any investment (stock funds, bond funds, church loans, etc.) that the Board has an interest in.
It is our hope that you will understand the confidentiality policy under which we operate. Should you have any questions, the staff will be glad to provide clarification.