As the coronavirus situation evolves worldwide, the Church of God Benefits Board, Inc./Ministers’ Retirement Plan is working hard to make sure that our operations continue normally, and that we are always here to serve our participants.
As of today, the staff of the Benefits Board continues to process new applications, accept and deposit new contributions, process and pay out withdrawal requests, handle member loan requests, and answer our participant’s calls and emails. We also continue to maintain regular office hours from 8:00 am until 5:00 pm ET daily. Even though you may not want to visit our offices until this outbreak is over, we remain available to respond to your questions by phone at (423) 478-7131 or by e-mail at email@example.com.
Of course, the coronavirus situation is changing daily – and oftentimes, hourly. Should the situation warrant a change in our operations, we will communicate those changes to you as soon as possible.
We also suggest that you secure online access to your Ministers’ Retirement Plan account if you have not done so already. You can register to obtain online access at https://member.benefitsboard.com/login. At this portal site, you can review your balance, print out statements, and see your most recent contributions.
During the market volatility caused by this and other issues, participants can make asset allocation changes by going straight to our website (www.benefitsboard.com). Once at the website, type “fund allocation” in the search bar and you will immediately be taken to a page that will allow you to make allocation adjustments among our different investment options. Although we encourage all members to have access to the portal site discussed above where you can see the balance and activity in your account, you do not have to have access to that site to make allocation changes.
Please know that the staff of the Benefits Board is here to serve you during these trying times. Do not hesitate to reach out to us if we can be of assistance.
Arthur D. (Art) Rhodes
President and Chief Executive Officer